SCPS Chapter 8 e-Book


Chapter 8 – The Sales Presentation

Abstract

This chapter provides a framework for structuring persuasive sales presentations that drive buyer decisions. It includes guidance on storytelling, objection handling, and closing techniques, along with strategies for managing presentation anxiety and using tools effectively. Emphasis is placed on creating buyer-centered dialogue and translating features into outcomes.

Learning Outcomes

• Understand how to structure and deliver an effective sales presentation

• Apply persuasive communication techniques to influence buyer behavior ethically

• Demonstrate the ability to handle objections confidently using structured frameworks

• Identify and use presentation tools to support buyer engagement

• Build confidence in high-stakes presentations using attention management and closing techniques