Ethical Leadership in Sales focuses on integrity-driven selling practices. This chapter examines how ethical behavior underpins trust and sustainable customer relationships, contrasts legal, regulatory, and ethical standards, and equips professionals to navigate common dilemmas. Real-world scenarios and ethical frameworks guide decision-making and reinforce the role of ethical leadership in sales success.
• Understand the Role of Ethics in Sales
• Define Ethical Leadership in Sales
• Recognize Common Ethical Dilemmas in Sales
• Differentiate Between Legal, Regulatory, and Ethical Standards
• Apply Ethical Decision-Making Frameworks